Effective Date: April 5, 2024
At Adapter Group, Inc. ("Adapter," "we," "us," or "our"), our mission is to empower you with useful knowledge and delightful outcomes. To do so, we need personal information from you. We don't take this responsibility lightly. Earned trust, privacy, and transparency are pillars of the Adapter experience and core to our mission and purpose. We aim to lead with an individual-centric philosophy with robust privacy measures, clear consent processes, and open communication about how your information is collected, used, disclosed and stored. We will always strive to keep you informed and in control of your information, and empower you to manage your Adapter configuration preferences at every step.
We are committed to protecting your personal information from third parties. It is and will remain our policy to not sell your personal information to third parties and, unless we receive your consent, to limit and restrict any sharing of your personal information with third parties for any purpose other than as reasonably necessary to enable and provide your Adapter experience.
This Privacy Policy ("Privacy Policy") applies to and governs the collection, processing and use of your personal information by Adapter during our service offering available at our affiliated Adapter.com website www.adapter.com. The Service is being made available to a limited number of users on an invitation-only basis and is subject to our Service Terms of Use. We have tried to make this Privacy Policy as straightforward as possible, but we realize it contains a lot of information. If you still have any questions after you review it, please reach out to us at support@adapter.com. If you do not agree with this Privacy Policy, please do not access or use our service.
Disclosure Regarding the Use of the Google API Services. Adapter's use and transfer to any other application of your Google user information received from the Google APIs will adhere to Google API Services User Data Policy, including the
Limited Use requirements.
We are committed to protecting your personal information from third parties. It is and will remain our policy to not sell your personal information to third parties and, unless we receive your consent, to limit and restrict any sharing of your personal information with third parties for any purpose other than as reasonably necessary to enable and provide your Adapter experience.
1. UPDATES TO THIS PRIVACY POLICY
This Privacy Policy is current as of the Effective Date above. We may update this Privacy Policy from time to time. If we do make changes, we will always let you know by posting them on this page, and they will be reflected in the updated Privacy Policy on our website. We may also send other communications to you.
2. PERSONAL INFORMATION WE COLLECT
We collect personal information that you provide to us. We also collect personal information automatically when you use the Private Preview, and personal information from third-party sources through which you provide your consent to share your information or integrate with us, as described below. We will make inferences about you based on the personal information you provide to us to ensure our services are most aligned to serving you well. We do this for the sole purpose of delivering and optimizing your Adapter experience.
2.A. Personal Information You Provide to Us
We may collect personal information that you provide to us.
Account Information. We may collect personal information in connection with the creation or administration of your Adapter account. This personal information may include, but is not limited to, your name, email address, and other information you store with your account.
Google User Data. When you connect your Google account to our Service, we will access your Google user data ("Google User Data"). By connecting your Google account to our Service, you grant Adapter access, read, write, and delete permissions. You have control over what Google User Data you permit us to access: you can set the time frame and topic for the Google User Data you are comfortable Adapter to access. For example, Gmail permissions include access to your inbox and emails. Google Calendar permissions include access to your calendar, calendar events, calendar lists, and calendar settings. You may voluntarily give us certain information when scheduling and setting up a calendar event, appointments including your name, email address, and phone number; email addresses of other people and/or invitees; the subject of the meeting; and any other information a user typically provides when scheduling. You can revoke our access to your Google User Data at any time.
Inferences about Your Interests and Preferences. Adapter's technology generates inferences about your preferences and interests when processing your personal information. For example, if Adapter selects an aisle seat on your favorite airline departing after your typical morning breakfast timer, Adapter will have inferred that you prefer that airline, aisle seats, and flights that aren't too early. Adapter aggregates all such inferences in our proprietary database called the Adapter Knowledge Base. We restrict access to the Adapter Knowledge Base to only authorized Adapter personnel and service providers, and only Adapter personnel's and authorized service providers' securely developed systems can interact with the Adapter Knowledge Base.
Your Communications with Us. We, and our service providers, will collect the information you choose to communicate to us, such as through email and other permitted mediums, if any, that are integrated with the services.
Surveys. We will likely contact you to participate in customer feedback surveys. If you decide to participate, we will collect personal information from you in connection with the survey.
Feedback. We will ask to collect feedback or suggestions from you to help us test our Service. If you encounter any issues or faults with our Service, we would love to hear about them; our primary reason for running any services or beta programs is to iron out issues before making our services widely available.
Interactive Features. We and others, including third-party websites, applications, services, products and technologies (each a "Third-Party Service") that interact, share information with, access and/or use information directly or on your behalf, in connection with our Service, may collect personal information that you submit or make available through our interactive features. If you choose to connect your Adapter account to a Third-Party Service, we may receive or be granted access to information from such Third-Party Service, including your personal information. Further, you may publicly share and interact with others who are not participating in the Service to schedule a calendar invitation generated by us. Note that any information you provide using the public sharing features of the Service will be considered "public."
Business Development and Strategic Partnerships. We may collect personal information from you to assess and pursue potential business opportunities, but we will first notify you and ask for your consent before we do so.
2.B. Personal Information Collected Automatically
We collect personal information automatically when you use the Service
Device Information. We collect personal information about your device, such as your Internet protocol (IP) address, settings, cookie identifiers, other unique identifiers, browser or device information, Internet service provider, and location information (including, as applicable, approximate location derived from IP address and precise geo-location information).
Usage Information. We collect personal information about your use of the Service, such as the pages that you visit, items that you search for, the types of content you interact with, information about the links you click, the frequency and duration of your activities, and other information about how you use the Service.
Cookie Notice (and Other Technologies). We use cookies, pixel tags, and other technologies ("Technologies") to automatically collect personal information through your use of the Service. Cookies are small text files stored in device browsers. As of today, we are not utilizing any third-party cookies. It is our intent to strictly limit the number of third-party technology providers to the absolute minimum required. See "Your Privacy Choices" below to understand your choices regarding these Technologies.
2.C. Personal Information Collected from Third Parties
We collect personal information about you from third parties, provided you consent to us connecting to or integrating with them. For example, if you access the Service using a Third-Party Service, we will collect personal information about you from that Third-Party Service that you have made available via your privacy settings. In addition, as noted above, users of the Service will upload or otherwise provide personal information about others who are not participating in the Service but who through other means will (outside of Adapter) have consented or agreed to share their information with you and the technology providers you use, by sending information to your email inbox, virtual calendar, or to your mobile device.
We understand how important your information is. We too are customers of Adapter services as individuals. We will limit our use of your personal information as set out here:
3.A. Provide the Service
We use personal information to provide the Service, such as:
Managing your information;
Providing access to certain areas, functionalities, and features of the Service;
Answering requests for support;
Communicating with you;
Sharing personal information with our limited and approved third-party service providers as needed to provide the Service
3.B. Administrative Purposes
We use personal information for various administrative purposes, such as:
Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
Carrying out analytics;
Measuring interest and engagement;
Improving, upgrading, or enhancing the Service;
Developing newfeatures;
Creating de-identified and/or aggregated information;
Ensuring internal quality control and safety;
Debugging to identify and repair errors with the Service;
Auditing relating to interactions, transactions, and other compliance activities;
Enforcing our agreements and policies;
Carrying out activities that are required to comply with our legal obligations.
3.C. Marketing
We may use personal information to send you certain communications in connection with your use of our Service, including marketing and other content. We may provide you with these materials as permitted by applicable law. If you have any questions about our marketing practices, you may contact us at any time as set forth in "Contact Us" below.
3.D. With Your Consent
If we seek to use your personal information for other purposes not listed in this Privacy Policy, we will clearly disclose our intentions to you in advance, prior to the time you provide personal information, and we will first obtain your consent.
3. HOW WE USE PERSONAL INFORMATION
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose a small subset of your personal information to a limited number of third parties that we have vetted and approved for critical and necessary business purposes related to the delivery of the Service to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.
4.A. Disclosures to Provide the Service
We may disclose a small subset of the personal information we collect from you to the categories of third parties described below. We are responsible to you, our customer. We are committed to work only with vetted and specifically chosen third-party business partners who we believe share an aligned common interest in empowering you through our collective collaboration.
Service Providers. We may disclose personal information to third-party service providers that assist us with the provision of the Service. This may include, but is not limited to, service providers that provide us with hosting, account creation and authentication, customer service, analytics, IT support, and related services.
Other Users You Share or Interact With. The Service may allow you to share personal information or interact with other customers of the Service, or with others who are not using the Service, but only with others with whom you chose to share your information.
Third-Party Services You Share or Interact With. As noted in "Interactive Services" above, the Service may link to or allow you to interface, interact, share information with, direct us to share information with, access and/or use directly or on your behalf one or more Third-Party Services.
Any personal information shared with a Third-Party Service will be subject to the Third-Party Service's privacy policy. As noted above, we will strive to work only with Third-Party Services whose interests in protecting your personal information are aligned with our values, but we cannot be responsible for the processing of personal information by Third-Party Services.
Business Partners. We may share a small subset of personal information with approved business partners to provide you with a product or service (including a Third-Party Service) that you have requested.
Once your personal information is shared with our business partner, it may also be subject to our business partner's privacy policy. We are not responsible for the processing of personal information by our business partners.
4.B. Disclosures to Protect Us or Others
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others' rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity. We will endeavor to always put forth to the best of our knowledge all reasonable protections afforded to you, our customer, in the jurisdiction(s) where matters such as these may be brought.
4.C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be disclosed, sold, or transferred as part of such a transaction for the continued operation of the Service..
5. YOUR PRIVACY CHOICES
The privacy choices you may have about your personal information are described below.
Email Communications. If you receive an unwanted email from us, you can use the unsubscribe functionality found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails. We may also send you certain non-promotional communications regarding us and the Service, and you will not be able to opt out of those communications (e.g., communications regarding the Service or updates to this Privacy Policy).
"Do Not Track." Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. DNT is associated with individual activity tracking across multiple service providers. Adapter does not respond to DNT signals. While Adapter exists to understand your individual activity to provide our services, including our Service, we do not participate in the cross-site tracking enablement of other third-parties such as advertising networks, advertising cookies, or similar cross-site tracking mechanisms.
Cookies. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, the Service may not work properly. Please note you must separately opt out in each browser and on each device.
Account Deletion. You have an option to delete your entire account record, along with all associated personal information. You can do so within your Adapter account settings. However, you won't be able to delete information, including personal information, that we are legally required to maintain.
6. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
Our application and database servers are located in the United States. We intend to offer participation in the Service only to users located in the United State. If you are located outside the United States, by submitting your personal information to Adapter and using our Service, you expressly consent to have your personal information transferred to, processed, and stored in the United States.
7. SECURITY
Adapter is committed to working to ensure that our services are by design more secure and more respectful of your privacy, and to endeavor to be a market leader. We work hard to prioritize customer data privacy and security and protect the personal information that you provide to us. We have taken and will continue to take commercially reasonable efforts, which we believe go beyond what is deemed reasonable in the industry, intended to protect the personal information we collect from you.
8. CHILDRENS INFORMATION
The Service is not directed to or intended for children under 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to the Service in violation of applicable law, you may contact us as described in "Contact Us" below.
9. THIRD-PARTY WEBSITES/APPLICATIONS
The Service may contain links to other websites/applications and other websites/applications may reference or link to our Service. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
10.CONTACT US
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your choices as detailed in this Privacy Policy, please contact us at: support@adapter.com
